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Answers to common questions
We’ve compiled a list of answers to common questions.
- How far is the Cabin to Rapid City
Our cabin is approximately 50 miles from Rapid City. You can choose to make the drive on I90 or make it scenic by traveling through the 2 lane roads that wind through the Black Hills.
- Do You Allow Pets
While we are dog lovers, not all people are so out of respect for future renters, we do not allow pets in the Lodge.
- How do I make a Reservation?
Please call 701-556-9496 or send an email to email@example.com
- What payments do you accept?
We accept cash, personal checks, money orders, & credit cards. For your convenience, we accept credit card payments as well.
- What is your Cancelation Policy?
The initial 20% down payment is Non-refundable. Cancellations must be confirmed in writing 30 days prior to your arrival date for return on rental fees. You may re-schedule within the calendar year, excluding Sturgis Rally reservations, if we receive a 30 day cancellation notice.
- What is included in the homes?
Stove, refrigerator, dishwasher, microwave, laundry facilities, gas grill, linens, towels, place settings for occupancy of the home, kitchenware, and small appliances. Starter supply of paper towels, toilet paper, garbage bags, dish soap, & dishwasher detergent.
- Is there a maximum number of people the 7th Heaven Lodge can sleep?
The home sleeps 14. There are four bedrooms with Queen beds and there is also a bunk bedroom with two sets of bunk beds. This room has a set of twin bunks and a set of full bunks. There are three full bathrooms. The home is 2,500 square feet and well-designed to accommodate a great vacation experience.
- How do we leave the home?
We ask that you dispose of all garbage in the proper receptacles – it must be bagged, strip the sheets from the beds and leave in bedrooms, place dirty towels in the laundry area, clean dishes and unload dishwasher. It is not required, but very much appreciated if you can start a load of towels before you leave. You are renting someone’s home and you should leave it the way you would want your own left. Excess cleaning, if needed, will be held from your security deposit.
- Is Smoking Allowed?
Smoking is NEVER allowed inside the cabin. Smoking is permitted outside. Guests are required to properly dispose of their smoking materials, and there is a fee if we need to clean up smoking material for guests
- Are 4 wheel drive vehicles required to get to 7th Heaven Lodge?
No, it is not required but recommend for driving around the Black Hills in the winter months.
- Will we get a key to enter 7th Heaven Lodge?
A Welcome Letter will be sent to you at least 1 week before your stay with directions, door access code, and other special instructions.